Shipping & Delivery Policy

Free Shipping Across Australia
Independent Outboards offers free standard shipping on all orders across Australia, with no minimum spend. This applies to all outboard brands we sell. No additional standard shipping or handling charges apply.

Dispatch Location
Orders are dispatched from:
Independent Outboards
61 Bungarribee Rd
Blacktown NSW 2148
Australia

Order Preparation
Orders are normally prepared for dispatch within 1–2 business days after payment has cleared and the required order details have been received. Orders awaiting offline payment are not dispatched until payment is confirmed.

Estimated Delivery Time
After dispatch, estimated transit time is 3–5 business days. Including preparation, estimated delivery is 4–7 business days after cleared payment.

Business days are Monday to Friday, excluding public holidays. Delivery times are estimates rather than guaranteed arrival dates. If we become aware of a delay affecting your order, we will contact you with an update.

Any known destination-specific delivery timeframe will be disclosed before purchase.

Delivery Details
Please provide a complete delivery address and a working phone number. Contact us promptly if you need to correct your address or discuss delivery access requirements.

Delayed, Damaged or Incorrect Deliveries
If your order has not arrived within the estimated timeframe, or arrives damaged, incomplete or incorrect, contact us with your order number and details. Photographs of damage may help us assess the problem.

We will investigate and arrange an appropriate resolution. Nothing in this policy limits your rights under Australian Consumer Law.

Contact Us
Email: info@independentoutboards.com
Phone: +61 8 7094 5255

Operated by C & F & J SULTANA, trading as INDEPENDENT OUTBOARDS.
ABN: 43 813 085 896